Hi Tracey,

This email is to express our heartfelt gratitude for recently helping us to purchase our dream home, which we would never have bought without you. After searching for the perfect home for over two years with no luck, we realised we needed professional help to get through the rather stressful and intimidating experience. We were very nervous about the whole auction/negotiation process and had heard a number of horror stories from friends about underquoting, being lied to by sales agents and losing out on properties at auction. After engaging your services, we were happy to find someone who was passionate about helping us, would listen patiently to our needs and gave us candid and impartial advice at all times. Importantly, we always felt that you were working on our side and looking after our best interests, and it was extremely comforting to know that we had you representing us to professionally negotiate with sales agents or bid at auction on our behalf. Your enthusiasm, drive and assertiveness gave us confidence that we would find the right house at the right price. With the property we loved, which we didn’t think we would be in the running for given the pricing feedback indicated by the selling agent. However, after a surprise phone call from you one morning, we literally had a pre-purchase property inspection completed and contracts signed at an acceptable price all within 48 hours of your call! This outcome was no doubt due to your superior negotiation skills and business savvy. The speed and efficiency with which you worked to ensure that the sale was completed in such a short amount of time was nothing short of amazing. I have no hesitation in recommending you to anyone who is serious about buying a property. We wish we had found you sooner to save us all those months of going to property inspections every weekend… thank you so much for everything!

Best regards,